• Support online collaboration tools and business process automation solutions for UNDP Country Offices within the collaboration platform (Microsoft SharePoint and Office 365);
• Assist in the development of corporate dashboards and applications using PHP Framework, Microsoft PowerApps and PowerBI for business intelligence and processes automation with new and evolving cloud-based functions;
• Provide support in expanding and refining existing tools used in the implementation of Green Energy Projects implemented by Green Energy Team;
• Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, PowerBI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use;
• Assist in elaborating and cleaning data gathered via IoT devices installed in UNDP Country Offices by using Data Science principles;
• Participate in translation of user requirements into UML Diagrams. Support the development of quality software practicing international coding standards;
• Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization);
• Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts;
• Support and continuously innovate/improve (Kaizen Concept) the existing operating procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team;
• Promote the ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions.

Education:

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: 

1. Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher); 
2. Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent); 
3. Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation; 
4. Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. 

Experience:

• Experience or Knowledge in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering is required
• Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage 
• Good knowledge of web-based development with one or more of the following platforms: PHP, JavaScript, or .NET. Also, has experience working with state-of-the art frameworks extending those platforms, such as jQuery, NodeJS, etc. is an advantage
• Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage
• Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as Planner (Trello), Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Drop Box, Google Drive), Power BI (Tableau), etc. is a distinct advantage
• Knowledge and understanding of DevOps and Continuous Integration is an advantage
• Good knowledge of Data Science principles and hands on experience with scripting language such as Python is an advantage
• Experience with relational databases (schemas, design) and XML is highly desirable
• Experience and ability in using business intelligence tools, for example: gathering, consolidating, and analyzing data from databases and reports, manipulating data in Excel (Pivot Tables and queries), Power BI, etc. is an advantage
• Experience and knowledge in “app” development with InfoPath forms and Nintex Workflows is an advantage
• Experience with web analytics tools (Google Analytics, Webtrends, Matomo, etc.) is an advantage 
• Knowledge of HTML5, CSS, graphic design and web standards/best practices is an advantage
• Knowledge of Nintex Workflows, PowerShell, .NET platform, and/or C# programming is an advantage
• Knowledge and understanding of main Renewable technologies and relative relevant parameters are an advantage
• Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhances collaboration within UNDP and with its partners is an advantage
• Ability to translate IT technology to business users and to non-technical language is an advantage
• Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration and customer experience is an advantage
• Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage 
• Fluent in written and spoken English. Knowledge of other UN languages is an advantage.